Privacy Policy

Who we are

Tailored Evolution Ltd, a company registered in England & Wales, is the data controller for personal data collected through this website. Contact us via our contact page.

What we collect

• Name, email, phone number and delivery address when you place an order or contact us
• Order and payment details (payments are processed securely by our checkout provider — we never see your full card number)
• Basic technical data such as device type and pages visited, where you consent to optional cookies

How we use it

• To process, deliver and support your orders, warranty claims and returns (contract)
• To reply to your messages (legitimate interests)
• To send restock and offer emails, only if you sign up (consent — unsubscribe any time)
• To meet our legal and accounting obligations (legal obligation)

Who we share it with

Only with trusted providers who help us run the shop, such as our e-commerce and payment platform and delivery couriers. We never sell your data.

How long we keep it

Order records are kept for 6 years for tax purposes. Other data is kept only as long as needed for the purpose it was collected.

Your rights

Under UK GDPR you can ask to access, correct, delete or restrict use of your data, object to processing, and request a copy of it. You can also complain to the Information Commissioner's Office (ico.org.uk).